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Turning off the HR monitor rate on Lily

6545664
over 4 years ago

Hi, I would like to turn off the HR monitor on my Garmin Lily smartwath. I've read the manual, and followed the insturction but I simply do not have a "Status" menu in it when I go to settings and HR monitor. All I have is the "HR Alerts", so I could set up the high and low alerts. But I cannot swithc off the HR monitoring. Can you help me, please? 

  • 0 over 4 years ago

    Hi there! I just want to be sure, are you following these steps in the provided link?

  • 0 over 4 years ago in reply to Garmin-AmberD

    Hi, yes, I followed that link, that is why I was puzzled, that I couldn't see that icon. In the end, I started to charge my smartwatch again, and when I tried again I finally saw that icon, not just the HR Alert icon. It has been working properly since then. I guess it must have been because it was the first time I switched on the Lily. Or maybe not because of that. I guess it will never turn out why it acted strange, but what matters that in the end the problem was solved. Thank you very much for you reply anyway. : ) Have a nice day! 

  • 0 over 4 years ago in reply to 6545664
    6545664 said:
    Hi, yes, I followed that link, that is why I was puzzled, that I couldn't see that icon. In the end, I started to charge my smartwatch again, and when I tried again I finally saw that icon, not just the HR Alert icon. It has been working properly since then. I guess it must have been because it was the first time I switched on the Lily. Or maybe not because of that. I guess it will never turn out why it acted strange, but what matters that in the end the problem was solved. Thank you very much for you reply anyway. : ) Have a nice day! 

    No problem at all! Let us know if you need any help with your new device!