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Garmin lily swiping and pressing by itself

Been using my garmin lily for 2 weeks now. And I have been having random moments when it will start swiping and pressing by itself. And im not able to do anything about it as it will not sense my finger. It's annoying as it will start pressing find my phone or call for assistance. Etc and My phone will start buzzing. Help! Is my garmin defective?

  • Been using my garmin lily for 2 weeks now. And I have been having random moments when it will start swiping and pressing by itself. And im not able to do anything about it as it will not sense my finger. It's annoying as it will start pressing find my phone or call for assistance. Etc and My phone will start buzzing. Help! Is my garmin defective?

    Hello! Does this happen after an activity or is it always completely random? How often is this happening on the watch? We do have a case on this. Can you let me know where you are located so we can get this resolved?

  • It's always completely random. It happened once when I'm sleeping too. Everyday once or twice. I'm located in Singapore! :)

  • It's always completely random. It happened once when I'm sleeping too. Everyday once or twice. I'm located in Singapore! :)

    Okay, I have sent you an email!

  • I am having the same problem and mine is only a month old, we’re you given a solution for this!! So annoying when it wakes me during the night 

  • Wasn't given any solution but to bring it to the shop for repair or diagnosis. But since this situation of covid doesn't given me the chance to bring it there.. I'm still stuck with the problem. It is such disappointment such pretty watch having such issues. And it seems we aren't the only ones. If u do get a solution do tell me!

  • I bought mine online so that doesn’t help me much either! If they reply with any different solution I’ll let you know!! Thanks! 

  • This just happened to me too and I've only had it a couple of weeks. I might return it.