This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

New Lily - My HR tracker isn’t working, says it’s measuring but to check fit and lights on back aren’t on as they have been on prev trackers

So hr tracker says it’s measuring but to check fit and lights on back aren’t on as they have been on prev trackers

9548938 said:
So hr tracker says it’s measuring but to check fit and lights on back aren’t on as they have been on prev trackers

Hello! Have you tried toggling the heart rate sensor off and back on? (Menu>Setting>Heart rate settings>Status>Off) If so and that did not help, could I have you try a restore to defaults on the watch?