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Lily strength training app not working properly

After starting a strength training activity on my Lily, it will track reps and rest for maybe one or two sets, then the watch seems to crash (goes to screen with Garmin triangle on it for 20 seconds or so) then shows the "activity complete" screen where you can choose to save or discard. Even if I choose instead to continue the activity from this screen, it no longer continues to track reps and rest periods and instead keeps crashing.

This is the main activity app I use on any Garmin device, please advise how I can fix this as it is having a significant impact on the usefulness of my device!

0 Garmin-Isabella over 4 years ago

jillystan said:
After starting a strength training activity on my Lily, it will track reps and rest for maybe one or two sets, then the watch seems to crash (goes to screen with Garmin triangle on it for 20 seconds or so) then shows the "activity complete" screen where you can choose to save or discard. Even if I choose instead to continue the activity from this screen, it no longer continues to track reps and rest periods and instead keeps crashing.

This is the main activity app I use on any Garmin device, please advise how I can fix this as it is having a significant impact on the usefulness of my device!

Hello! Has the watch been crashing like this since you received it? Does the watch reboot when the rep counter is turned off? Do you experience this in any other activity profile?

0 jillystan over 4 years ago in reply to Garmin-Isabella

Hi, This has only started recently, in the last couple of weeks. I used strength training profile successfully without crashes several time since I got the watch before it suddenly started doing this. There has been an update recently but not sure if that is related or not. I haven't tried with rep counter turned off and I also haven't tried to use any other activity profiles recently either as strength training is the only activity I usually deliberately record - happy to let auto activity record walks.

0 Garmin-Isabella over 4 years ago in reply to jillystan

jillystan said:
Hi, This has only started recently, in the last couple of weeks. I used strength training profile successfully without crashes several time since I got the watch before it suddenly started doing this. There has been an update recently but not sure if that is related or not. I haven't tried with rep counter turned off and I also haven't tried to use any other activity profiles recently either as strength training is the only activity I usually deliberately record - happy to let auto activity record walks.

Could I have you run a "test" activity with the rep counter off to see if the watch still reboots during the activity? Also, could you let me know if you are located in the US or Canada?