Crash lily active Starting gps activity

My lily active 2crashes as soon as i start something with gps? This started last saturday. Any one have a fix for ths?

  • Hello,

    It appears that many Garmin Lily 2 Active users are experiencing crashes, particularly when engaging GPS activities. Here's a breakdown of what I've found, and potential steps you can take:

    Common Issues and Observations:

    GPS Activity Crashes:
    A prevalent issue is the watch crashing or resetting when users attempt to start any GPS-related activity (walk, run, etc.).
    Users are reporting a "triangle" symbol appearing before the crash.
    Software Glitches:
    It's likely that these problems stem from software glitches within the Garmin Lily 2 Active.
    Garmin is aware of the problems. There are reports of Garmin working on software updates to resolve the issues.
    User Reports:
    Online forums, such as Reddit's r/Garmin and Garmin's official forums, are filled with users reporting similar problems.
    Troubleshooting Steps:

    Sync with Garmin Connect:
    Ensure your watch is synced with the Garmin Connect app on your smartphone. This can sometimes resolve software conflicts.
    Restart Your Watch:
    A simple restart can often fix temporary glitches.
    Check for Software Updates:
    Make sure your Garmin Connect app and your watch's firmware are up to date. Garmin releases updates to address bugs and improve performance.
    Reset the Watch:
    As some users have reported success with this, a factory reset of the watch may resolve the issue. Be aware that this will erase your data, so ensure you have a backup.
    Contact Garmin Support:
    If the problem persists, contact Garmin customer support. They can provide further assistance and information about potential fixes.
    Key Takeaways:

    There is a widespread issue with the Garmin Lily 2 Active and GPS functionality.
    Garmin is aware of the problems.
    Keeping your device up to date, and trying a device reset are the main user level fixes.
    It is advised to keep an eye on Garmin forums, and to contact Garmin support.

    Best Regards