Watch freezes and does nothing for seconds, minutes etc...

Dear Garmin, 

since the 5.04 update my watch starts to freeze for some time, often 30 seconds or more, often during workout. I think it is the whole watch freezing, f.e. when doing a pause during strength training. I want to put in the right number of reps and weight, nothing happens. Touchscreen and buttons don't work, sometimes after 10 seconds, sometimes much later it works again. 

Some days ago I woke up and my watch didn't do anything. I had to do a button soft reset for it to work again. Never had these problems before version 5. A complete reset starting from scratch didn't help either. 

Please fix this. 

  • I have always had this issue with my Lily 2 (non-active version). It's very frustrating. I contacted support and received a replacement watch, but it has the same issue. It originally seemed to be worse during the winter and when I was in sunlight, so I thought it might be temperature related (maybe cold fingers/too much heat or something), but it has been really bad recently just using the watch indoors in air conditioning.