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Lily 2 Active - pool length customization

3168137
3 months ago

Hi I have just gotten a Lily 2 Active (based in the UK), I don't seem to have the option to customize a pool length. The lily handbook says you can do this, but I only seem to have 25m; 50m or 25y as options. 
Can anyone let me know how I can customize the pool length. 

Thanks

  • 0 2 months ago

    We have other reports of this and are actively investigating.  When we know more or have any updates to share, I'll be posting to this thread.  Thank you in advance for your patience with us while we conduct this investigation.

  • 0 3 days ago in reply to Garmin-Tracy

    I have a Lily 2 (USA) and got it primarily to track swimming. But the pool length is 40 feet long (standard private pool length). I don’t see an option to custom set the pool length like I am supposed to. The Lily 2 is not listed as one of the models without the option to customize pool length, so the option should be there. I had a Fitbit before (much cheaper cost) and it automatically tracked swimming accurately, so perhaps I should go back to Fitbit. Have you been able to investigate and solve this problem yet? Thanks 

  • +1 1 day ago

    This device only having the 3 pool length options was a development choice and the custom option was included in the manual in error. I recommend you visit Garmin Ideas to submit the custom length as an idea. I would make sure to include not just the "what" but the "why"