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Owner disappeared from Scales

Former Member
Former Member over 7 years ago
i haven't used my Garmin Index Scales for the past week. This morning I hopped on, measured my weight and then displayed my wife's name. Tapped my footy to change it, but went to guest. Tried it again to night, same thing.
Double checked the Garmin connect App under Devices. All seems good, myself (owner) and my wife are listed as the users. Checked my user settings and saved, checked device settings and saved.
still doing the same thing.

then I decided to factory reset the scales. Done that, input the wifi code. Set itself up. Hop on, still the same?

Removed the scales from both our phones and redone a factory reset. Set it back up again, still displays only my wife and guest. Not me (the "owner"!).

any ideas?


The the only thing I have noticed is that it had an update yesterday (12th Feb) to v3.0.0.0
  • Former Member
    0 Former Member over 7 years ago
    FIGURED IT OUT!

    Apparently, my little Girl had been stepping on the scales in the morning. It's been recording to my account t. So I've gone from 138.5lbs to 88lbs average in the last "7 days" as she used them today and yesterday.

    deleted these weigh ins and refreshed my Garmin Connect App "My Day", hopped on and hey presto!

    may have to set up an account for her now though...
  • 0 over 7 years ago
    I didnt have this problem. My wife is 95 and I am 153. I think it has logic that if I go from 153 to 95 in a few days, I might have cancer?
  • Former Member
    0 Former Member over 4 years ago in reply to Former Member

    Thanks that fixed it for me before I started to reset everything,

  • 0 over 2 years ago in reply to Former Member

    Thank you for answering yourself! My little boy did some weigh-ins and my weight was 15kg and was closer to my wife which was suggested to me without showing my (owner) user.