Index S2 unable to to find WiFi

I can’t connect my scale to WiFi anymore. Every time I try to find WiFi it’s says “unable to find networks” even though I used to connect to the network using the same router! Please help, I tried resetting but no luck … the FW on it is 3.30

Top Replies

aremarmelade 3 months ago +1

Ive never gotten the scale to sync properly and after last try now it doesnt see any networks or is able to connect if i enter them manually. quite alot of wasted time now.. (yes i have 2.4ghz net, on…
seilogramp 3 months ago in reply to aremarmelade +1

I recommend reaching out to Product Support through their website at https://support.garmin.com. Use the Phone or Chat options. Email exchanges take a lot of time.
ASKERFAKA 28 days ago in reply to 4897914 +1

Need send to authorized distributor to change for a new piece

All Replies

0 ASKERFAKA 4 months ago

I have this problem too

0 aremarmelade 3 months ago

Ive never gotten the scale to sync properly and after last try now it doesnt see any networks or is able to connect if i enter them manually. quite alot of wasted time now.. (yes i have 2.4ghz net, on channel 1 and yes i have tried hotspot, and yes i have fw 3.30 now)

please help! edit:scale is one week old - never worked as it should.

0 seilogramp 3 months ago in reply to aremarmelade

I recommend reaching out to Product Support through their website at https://support.garmin.com. Use the Phone or Chat options. Email exchanges take a lot of time.

0 ASKERFAKA 3 months ago in reply to seilogramp

Not working, ch11, 2,4ghz, all ok, but not possible to sync, tested on iPhone 7, moto g54, any ideas?

0 seilogramp 3 months ago in reply to ASKERFAKA

ASKERFAKA said:
any ideas?

seilogramp said:
I recommend reaching out to Product Support through their website at https://support.garmin.com↷. Use the Phone or Chat options. Email exchanges take a lot of time.

0 ASKERFAKA 2 months ago in reply to seilogramp

Solved, on garmin offivial service found problem, fault wifi module

0 Captain_Debugger 1 month ago

I just recently switched to a new router and had to migrate all devices. In addition, I setup a dedicated network for IOT devices, and my Index S2 suddenly cannot connect, cannot see my SSID, but can detect my neighbors. Anyway, in the end, it worked when I set my 2.4GHz IOT WIFI on Channel 10. My other IOT device remained connected, so that's good. Not sure if it will work for others.

0 4897914 29 days ago

Same issue..Index does not find any network...it worked perfekt until June 2024 :-(
Even the manual network setup doesn’t work.

0 ASKERFAKA 28 days ago in reply to 4897914

Need send to authorized distributor to change for a new piece

0 manifold1978 14 days ago

Unfortunately Garmin scales don't work properly and are very poor products. They might work for a bit, and Gamrin hope that this will at least get them to the end of the warranty period, but essentially they aren't fit for purpose.

The newer S2 version is just as terrible as the previous version, with persisnt WiFi issues that Garmin will just as persistently blame on external factors.

I'm afarid the only answer to this is just buy some other scales and manually enter the information.

The Garmin scales are simply a peice of junk.

Moderator: manifold1978, some of your posts were automatically flagged due to the repetitive content. This is one of the tests for possible spam. I've approved this one.