3.30 Wi-Fi Updates

Dear all,

is 3.30 a joke? Since it was installed automatically my scale is not transferring any data to Garmin Connect.
I have removed the WiFi and reconnected it, test is okay. But no data is transferred since Thursday.

Top Replies

michael.simons 15 days ago +6

3.30 broken since October 23rd 2024 tried all the recommendations, none works, no new software.
5255249 15 days ago +5

Well mine has decided to finally die. It worked this morning Oct 23 but this evening it would not sync. I tried the update and it showed I had 3.30.00. I tried resetting the device, deleting the device…
4847663 15 days ago in reply to 5255249 +5

Mine also is suddenly not working out of the blue when I woke up this morning. I am hoping this is a server issue... all troubleshooting steps, did not resolve it for me.

All Replies

0 dott.olivero 14 days ago in reply to dott.olivero

Had the same issue since last night (Oct 23rd), Firmware 3.30.

Solution at my side: in my router (FritzBox OS 7.58) I deleted all unknown host entries (Home Network > Network / Heimnetzwerk > Netzwerk). After that it worked. Seems that Index S2 generated two (or more) entries which caused this problem at my side.

Add (6.20 pm): maybe only a 'lucky' coincidence...

Add (8.00 am, Oct 25th): Got a message from Garmin Support (in german), that the problem was solved by a server fix.

0 2078722241 13 days ago

since 15th of October 2024 no sync is possible anymore due to WiFi connection

yesterday I used my smartphone to create a WiFi hotspot without WPA or WEP authentication, after deleting my former WiFi connection from the scale and adding the unprotected one, syncing is working again

and the reason??? not clear because too many changes from my side: another WiFi router, another SSID, another authentication method, another day, ...

0 LMFChicago 12 days ago

Stopped syncing and Garmin Connect will not let me remove it to try to reinstall the device.

0 Garmin-Tracy 10 days ago in reply to LMFChicago

Try signing out of the Garmin Connect app, then sign back in. Try and remove the scale again. If it still won't let you remove it I would reach out to Garmin Support for assistance.