3.30 Wi-Fi Updates

Dear all,

is 3.30 a joke? Since it was installed automatically my scale is not transferring any data to Garmin Connect.
I have removed the WiFi and reconnected it, test is okay. But no data is transferred since Thursday.

Top Replies

michael.simons 1 month ago +6

3.30 broken since October 23rd 2024 tried all the recommendations, none works, no new software.
5255249 1 month ago +5

Well mine has decided to finally die. It worked this morning Oct 23 but this evening it would not sync. I tried the update and it showed I had 3.30.00. I tried resetting the device, deleting the device…
4847663 1 month ago in reply to 5255249 +5

Mine also is suddenly not working out of the blue when I woke up this morning. I am hoping this is a server issue... all troubleshooting steps, did not resolve it for me.

All Replies

0 michael.simons 1 month ago

3.30 broken since October 23rd 2024 tried all the recommendations, none works, no new software.

0 1633340 1 month ago

Up until yesterday (23.10.2024.) scale worked great. Today morning (24.10.2024.) scale stopped syncing. After weight in, red 'X' appears near wifi icon. Tried all of troubleshooting, factory reseted scale, changed to different wifi network, reseted phone (iPhone), reinstalled Garmin connect, changed damned batteries in scale, re-paired scale with phone..... Scale doesn't sync.

0 Marcin Pietruczuk 1 month ago

Same here. Bought S2 yesterday in Poland. Wake up today and found it not syncing to connect. Bad luck.

0 jagtony2 1 month ago in reply to 4847663

Same fo me this morning

0 4526078 1 month ago in reply to 1633340

Exactly same situation like you. I have also tried all the possible solutions like you too.

0 6074976 1 month ago

Same issue as of today

0 dott.olivero 1 month ago in reply to 6074976

Had the same issue since last night (Oct 23rd), Firmware 3.30.

Solution at my side: in my router (FritzBox OS 7.58) I deleted all unknown host entries (Home Network > Network / Heimnetzwerk > Netzwerk). After that it worked. Seems that Index S2 generated two (or more) entries which caused this problem at my side.

Add (6.20 pm): maybe only a 'lucky' coincidence...

0 jagtony2 1 month ago in reply to jagtony2

Works ok now in afternoon without any new changes from my side. Tested same as other people in morning without success so time solved the issue.

0 4526078 1 month ago in reply to jagtony2

Same here, the problem has been fixed

0 grayl2 1 month ago

Mine has also stopped working this week. Reset the scales and re-paired which worked for a day but stopped working again this morning