Do you have any ideas how to show weather data again? The widget is shown but no numbers. Scale is connected to Wifi and the Garmin App on my phone. Garmin App has all access rights including location.
Do you have any ideas how to show weather data again? The widget is shown but no numbers. Scale is connected to Wifi and the Garmin App on my phone. Garmin App has all access rights including location.
Hello all. We have reports of this and are currently investigating these reports. When we know any more, I will be sure to update this thread.
Please see the 3.00 software update for this device which was just released and addresses this disruption. This software release should be available to all users at this time.
If you are having difficulty…
Seriously: I dont believe anything. You are "investigating" also since ages for the body fat issue with no visible results or any public statement by garmin to admit at least that there is a…
Same issue here. I contacted Garmin support and have a ticket open about this issue.
Try changing online rather than via the app
Same here in the Netherlands. Must have been like this for at least 2 weeks.
Same here in the Netherlands. Must have been like this for at least 2 weeks.
W Polsce też nie dziala
What was the outcome from the ticket you raised?
I also created now a ticket.
"Based on this information, the development department can continue to actively work on troubleshooting. As soon as I have an update for you here, I will get back in touch with you as soon as possible. Reporting via a forum is often a good way for users to exchange information. However, it is important that this information is also brought directly to us, as you have done, so that it can reach our development department for processing."
So I recommend that everyone who is affected here also to open a ticket! Maybe this puts a bit more pressure to solve it.
I raised a ticket as well and received the following response (Google translate from Dutch):
"Thank you for contacting Garmin Support. We are happy to help you. Unfortunately, this is currently a known issue with our technical software team. They are working on this, we expect this to be solved by means of a software update. We can link you to the official case, if you want this we need the information below:
...
(Bunch of irrelevant information like browser and operating system used)
...
We hope that you have been helped to your satisfaction"