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Index S2 - no weather data shown

Do you have any ideas how to show weather data again? The widget is shown but no numbers. Scale is connected to Wifi and the Garmin App on my phone. Garmin App has all access rights including location.

Top Replies

Garmin-Kevin over 2 years ago +5 verified

Hello all. We have reports of this and are currently investigating these reports. When we know any more, I will be sure to update this thread.
Garmin-Kevin over 1 year ago +1 verified

Please see the 3.00 software update for this device which was just released and addresses this disruption. This software release should be available to all users at this time.

If you are having difficulty…
bug-i over 2 years ago in reply to Garmin-Kevin +3 suggested

Seriously: I dont believe anything. You are "investigating" also since ages for the body fat issue with no visible results or any public statement by garmin to admit at least that there is a…
friscozollie over 2 years ago +2

Same issue here. I contacted Garmin support and have a ticket open about this issue.

All Replies

0 Pete8628 over 2 years ago

Same problem with my new S2 scale. Purchased it on 3/9/22 and have not been able to get weather to display.

0 Tim_B_ over 2 years ago

Interesting, after reading these posts of users suddenly experiencing issues I assumed this was a global issue somewhere in Garmin”s back end systems.

I don’t use the weather widget as for me, it is very inaccurate for my location, but I just turned it on and it works fine, so perhaps it’s more of a regional/local issue. I’m in Australia.

0 Mark over 2 years ago in reply to Tim_B_

Yes, I was thinking it was a regional thing as well. I am from the United States.

0 Babin over 2 years ago in reply to Mark

France for me and no weather since env 3 weeks

0 Alan over 2 years ago

I'm having the same issue, also with a brand new scale.

0 Tim_B_ over 2 years ago

I’ve read that the scales get their location information from the WAN IP address of your network, I was going to ask if everyone had location permissions allowed in your phone that you may have used to set the scales up with GCM, however the OP says they have those permissions allowed.

0 danpinho over 2 years ago

Same here

0 8813813 over 2 years ago

Same here, my new device arrived on Monday and never saw the weather widget working. Further, I rather prefer that the widget is configurable and I can define which weather I want to see.

0 5750866 over 2 years ago

Same here...bought the scale 2 weeks ago..never worked ..using ir in Uruguay

0 miguelafr over 2 years ago

Same issue here since a few days. I am from Spain.