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Index S2 feet not secure - unit wobbles

Just got the S2 and put it on the floor to replace my previous set of scales and the unit is really wobbly. Three of the four feet are quite wobbly so it's like one of the feet is shorter than the other. I know the floor is level because my previous Fitbit scales are as solid as a rock. It's like sitting at a table that wobbles. 

Is that right? Shouldn't the feet be solid rather than wobbling about? Tried the feet extension things that are supposed to be used if on carpet and they don't help.