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Index S2 not recognizing me as user

I just unpacked and set up my Index S2 scale today and have the same problem. It only recognizes as guest and only gives weight information. Any solutions?

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Garmin-Kevin over 2 years ago +1 verified

All-

Please see main thread for this issue:

https://forums.garmin.com/sports-fitness/healthandwellness/f/index-s2-smart-scale/245554/index-s2-does-not-recognize-me#pifragment-443=3

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+1 7243149 over 2 years ago

I had this, think it started when I changed phones. I removed the index s2 from my garmin account, reset it, and added it again and all is good.

+1 Garmin-Kevin over 2 years ago

All-

Please see main thread for this issue:

https://forums.garmin.com/sports-fitness/healthandwellness/f/index-s2-smart-scale/245554/index-s2-does-not-recognize-me#pifragment-443=3