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Garmin index2 scales not weighing correctly after a period of time moving the scales in and out from storing spot.

After moving scales around I’ve found that the readings are all out.  If you lean forward on the front quarters it is nearly correct matching other scales however 3-5 kg out when standing square.

The odd thing here is if I unclip the rear casing slightly the scales return to the correct readings I.e. they read within 100-200grams of my other scales which have always been the case.

Do I return them?  
Also yes  have tried varying steps to reset etc.