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Index S2 is syncing weight but does sync settings.

The setup was working as expected and my weight is synced and I can see it in Garmin Connect. But the settings for body compositions and the date format (12 / 24) is not synced at all. This way I do not record the body composition metrics. The scale does not show me the sign "?" between feets when I stand on it. Anyway the date format is not synced as well.

Any advice? I already resetted the device.

0 Garmin-AmberD over 4 years ago

Hello! Have you tried removing the scale from the app and adding it back?

0 6166489 over 4 years ago

Yes I also re added it in the app (incl. removing the device from the bluetooth list).

0 SETM over 3 years ago

Just to make sure you have not missed the obvious, that you need to be barefoot when stand on the scale, and remain standing on it until your chosen name appears on the scale’s display

0 6166489 over 3 years ago in reply to SETM

I was always barefoot and I waited for the sync.