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How can I track kids' weight on Index S2 Smart Scale

As far as I know the only way you can track users' weight is to add them as a connection in Garmin Connect. It would be nice to be able to add people without accounts, underage kids are not allowed to have accounts, and not everyone that want to see their weight stats want and need to have an account.

E.g. I would like to be able to track my kids' and parents' weight, none of them have Garmin Connect account, and they do not need one. It would be nice if I can add people from my account or somewhere in the smart scale memory and be able to access their data from the app without having to login/logout different users. Xiaomi Smart Scale can do this through Mi Fit app, I don't see a reason why this can not be implemented in Garmin Connect.

Also it's not ideal that you can't see all body composition metrics without an account, even smart scales 4-5 times less expensive can display those with minimal input (age, height, gender).

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+1 Garmin-AmberD over 3 years ago

This request has been brought up before and we have passed this along again. There is no guarantee that this change will be made, but we do hear you and always appreciate user feedback on how we can improve our products and your customer experience.

0 Cyrilou82 over 3 years ago

Same issue for me and my kids! This is completely stupid.

0 Cyrilou82 over 3 years ago in reply to Cyrilou82

We should be able to manage different family members with one single account

0 Simone.01 over 3 years ago

Also for me would be very useful. I will create accounts for family group but...

t0d0r said:
underage kids are not allowed to have accounts

re you sure? Why not Garmin allow them if a parent guarantee for them?

+1 seilogramp over 3 years ago in reply to Simone.01

Yes, because of the social aspects of Garmin Connect and the Children's Online Privacy Protection Act.

0 t0d0r over 3 years ago in reply to Garmin-AmberD

"You do hear but there is no guarantee that this change will be made."

This is not a great way to justify the high price of this product. At least say that you don't intend to implement such a change, so I can buy a product that will have such a functionality or give some timeframe for this feature. Don't leave us hanging like this.

0 t0d0r over 3 years ago in reply to Garmin-AmberD

Is there anything new on this issue, or you just hope that if you ignore it long enough we'll stop asking?

+1 Garmin-AmberD over 3 years ago in reply to t0d0r

Hello! We are certainly not ignoring you. I apologize for the delayed response. If that were to happen again, please just tag me again so I can get to you quicker. As for an update:

This rule regarding age comes from the COPPA act. It was written specifically for Internet marketers that operate Web sites visited by children under the age of 13 and collect personal information from those kids. Its purpose is to regulate that collection. Here is a link with this information regarding the act. We still do care very much for your feedback regarding your experience as others have asked this as well. The link from the FTC is below:

https://www.ftc.gov/enforcement/rules/rulemaking-regulatory-reform-proceedings/childrens-online-privacy-protection-rule

0 t0d0r over 3 years ago in reply to Garmin-AmberD

Thank you for your reply. What about the ability to add more people/personas under single profile without the need of personal information, this will be way more convenient - no need of additional (underaged) accounts and one place to track the weight of family members/children. Lots of other companies are doing it this way.

+1 Garmin-AmberD over 3 years ago in reply to t0d0r

In regards to the requested feature of adding users without accounts or personal information, this is not something we currently have plans to implement. The Index S2 is designed to work with users who are in the Garmin Connect ecosystem, and we do understand that this presents some limitations for certain users. We apologize for any inconvenience this causes.