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Varia Vision data fields problems

Former Member
Former Member
I updated Edge 820 and Vision yesterday.

Trying to edit data fields, when I select first Vision data screen, the 820 crashes.

Selecting any other screen provides access to the screen to edit, but selected fields do not show up in Vision on that screen, or....the data field *does*shows up on the adjacent screen (discovered accidentally). I cannot put my most useful fields (IF, NP, 3s, HRZ etc) on any of the screens. I have had at least $10k in Garnin devices over the years (car, watches, bike, hiking......) and had forgotten how *incredibly* frustrating it can be when upgrading devices; I'd thought surely Sev 1 bugs like this would have been worked out for these "new" devices by now. I hope there is an answer for this.

When using above, I also have Garmin radar connected to 820 standalone (no light network), and a Fenix 5S connected to common phone, but not to any sensors that are connected to 820. All are on most recent fw/sw.

i see Garmin sadly still only responds to a very tiny percentage of issues raised in these forums, but perhaps The Crowd can help?

other sensors include: Powertap Ant+/BTLE
Cadence seperate
Speed separate

thanks very much in advance!
  • So you have build 8.40 on the 820 and 3.40 on the Varia vision?
  • Former Member
    0 Former Member over 7 years ago
    So you have build 8.40 on the 820 and 3.40 on the Varia vision?


    yes

  • We have reported this issue to our engineering teams for investigation. We will update the thread once we have more information.
  • Former Member
    0 Former Member over 7 years ago
    Thanks very much for the instructions on how to test the Vision. I did the reset, but unfortunately: no joy. Have also reset 820 and datafields on Vision still not working right (sometimes crashing the 820). Vision is unusable. In fact, to be clear, it has never been usable for me. I realize these things happen with software but it definitely is a big frustration.
  • Former Member
    0 Former Member over 7 years ago
    I have returned my Vision. You folks still (now going back 15yrs or so I'd say) *really* need to hold back releases until they are fully tested. Quite frankly, I amaze myself that I continue to pay to be your beta (alpha actually), tester. All hope, no joy.
  • Exactly the same happens to me now! Whenever I select on EDGE820 to edit varia vision Screen 1 in settings, the EDGE820 crashes. It started when I updated to 8.4 on EDGE820.
  • Frustratingly, Garmin does not make it easy to find old firmware and install it, but after a couple of hours trying to find how to do this, I deleted the EDGE 820 8.40 and reinstalled 8.10 firmware. This seems to have solved the problem. I had to redo all the settings, but was able to edit the Varia Vision data fields. The EDGE820 no longer crashed when selecting the first data screen to edit on the Vision. It would appear there is a big bug with the 8.40 software.
  • I am also having this problem. The 820 crashes as soon as I try to update a data field on the Varia Vision?

    Any eta for the bug fix?