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Blurred Video

DavidKK 8 months ago

Sometime in the last couple of weeks my Varia RCT715 has started to record blurred videos.

I can't remember dropping the camera.Has anyone had a similar problem?

David

0 Garmin-Maeve 8 months ago

Hi DavidKK, Are all your videos blurry or just some?

Try the following and let me know if the problem persists:

Hard reset the radar by holding the power button for 10 seconds
Reformat the SD Card using these steps: New SD Card Gives Error With Varia RCT715 (or try another SD card)
Clean the camera lens with a microfiber cloth.

0 DavidKK 8 months ago in reply to Garmin-Maeve

All the videos are blurry.

I’ve reset the radar, reformatted the SD Card and cleaned the lens but the problem persists.

0 tingtw 8 months ago

I also faced the same problem started few months back.

0 Garmin-Maeve 8 months ago in reply to tingtw

tingtw are you still experiencing this? where are you located?

0 tingtw 8 months ago in reply to Garmin-Maeve

Yes, I’m. I’m located in Singapore.

0 Garmin-Maeve 8 months ago in reply to tingtw

tingtw if you have tried these steps:

Hard reset the radar by holding the power button for 10 seconds
Reformat the SD Card using these steps: New SD Card Gives Error With Varia RCT715 (or try another SD card)
Clean the camera lens with a microfiber cloth.

and still have the issue, please reach out to garmin's support in your locale: support.garmin.com/.../

0 tingtw 7 months ago in reply to Garmin-Maeve

Hi, I tried all steps and also replaced the microSD with a brand new unit but problem still persisted. In fact, the quality getting worst by itself. Previously my rear wheel was still sharp but now everything blurred.