New batteries after the original only last few hours before being empty

Geraud 4 months ago

Hello,
I bought the RS100 pedals in February 2024 and they were installed at a workshop. They worked fine for around 100 hours, at which point the battery got empty. However, every time I put a new one, it only works for a few hours, and then the pedal is not recognized anymore by my Edge 540. I tried 4 batteries, from 2 brands (Duracell and Varta) and 2 different sellers, all new (under blister) and with expiration date in 2033, so I believe the problem is coming from the pedal itself.
Is there some special knowledge required besides what's written in the manual Replacing the Batteries ?

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0 ThomasAarhojKnudsen 4 months ago

https://forums.garmin.com/sports-fitness/cycling/f/rally/361241/rally-battery-door-kit

properly you have poor battery doors.

i had the same problem, battery lastet 1 day after first change. After new doors, everthing works fine. Got the xc kit from Garmin

0 Geraud 4 months ago in reply to ThomasAarhojKnudsen

Thanks, sounds indeed exactly like my problem. So it's not my fault, the doors were defective to start with basically? I will update this thread once I get new ones.

0 5737823 3 months ago

Is there a way to repair these, without replacement? I’m not to keen to spend 20 Euros to try this for a fix for the poor battery life

And how can the doors drain the batteries? Could someone explain this?

0 Geraud 3 months ago in reply to Geraud

I wrote to garmin support on August 24th, they replied on Sept 3rd and send me a replacement battery door for free. I received it on Sept 7th and so far it seems to have solved the problem.