Pedals do not reveal your riding position

I recently purchased the Rally 200 pedals, software version 4.1, but unfortunately it doesn't detect the pedaling position correctly, can anyone give me some help? in the photos the detection of the pedals, in one photo it didn't detect anything in the other it only detected 3 minutes when I had done at least 20-25 minutes in standing
  • OK, it started working today. I did nothing differently. Guess it functions sporadically. 

  • 137#! How do you propose this plays out? The only 2 rides over the last month where it worked for me were sub 100W average efforts.

  • I have continued to poke at this and find I can trigger positional data to save to Connect if I pause mid-ride long enough for the pedals to timeout. The Edge 840 head unit auto-pauses and speed and drivetrain also go offline. If I do this at the end of the ride it doesn't work. There must be a resumption of the paused activity with dormant sensors reconnecting automatically. (Once the pedals did not reconnect upon resuming the ride which was unexpected but this may be a separate known issue. In any case no positional data for this activity.) Not sure if culprit is pedals or Edge 840. Perhaps someone else could give this a try? I believe the pedals timeout at ~4 minutes but my last activity pause lasted 7 minutes. And 3 times before this rides with pauses over 15 minutes. In each case positional data was saved.

    Harris

  • I continue to have the problem, only once out of 20 times I can see the data correctly. I tried moving the pedal plates, changed my posture on the bike, nothing... now I've given up.

    I looked and also on the Garmin device that both my edge 1040 and the Epix reveal and I see on the device the same dynamics, so the problem comes from the pedals

  • Update from 2 months ago - same sporadic functionality. Not a critical function for me, but IMO it doesn't work, at least for a 145 lb guy.

  • lately given the bad weather I'm starting to use the indoor bike and I moved the pedals on the old bike that has 175 cranks instead of the 170 that I have on the bike that I used all summer, and magically the running position works perfectly. I don't know if this is the main cause or if it's the fact that the driving position is slightly different, but in 5 workouts it has always detected the position correctly.

    I will try to go out for an outdoor ride keeping the 175 lever length and see if it improves anything, otherwise it is a matter of the riding position of the bike

  • Cool. I too had a recent run of 2 rides in a row with positional data recorded (best result in over a year). But back to zeros today... It is interesting we both had success around the same time. Perhaps this is a server-side issue? I did open a case with Customer Support a month or so ago. Uploaded ANT logs and screenshots and was hoping for a durable fix by now. If you continue to have success perhaps the longer crankarm is a factor. Or perhaps simply moving the pedals? I assume you are using a torque wrench?

    Harris

  • Took a page from your book and reset install angles but for previously installed pedals. Went for a ride and positional data was recorded. It's a sample of one but including previous successes I am now 3 for 4. This is a definite improvement but remains a bit of a mystery to me. Time will tell.

  • I tried to go out setting the cranks at 175, but nothing, it even detected 12 seconds pedaling standing up when I had done more than 15 minutes.
    I deduce that the problem is related to the position on the saddle.
    I give up now, I just hope for some update, but I doubt it