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Rally Update via Connect App not possible

Hi there,

It seems impossible to update my firmware from 2.3 to 4.0. My Rally is paired and connected to garmin connect. I can calibrate my pedals etc. But it is impossible to update them. "Firmware update available". Ok cool, but nothing happens when I tap on that button. So I opened garmin connect on my pc. Same again. Current Firmware 2.3, available is 4.0. I should use Garmin express to update. Allright, never heard of it but gave it a try. Ant+ Stick plugged in, Pedals ready to pair, garmin express does not find them. Garmin Support did not answer to this day. Can anybody help?

(excuse my poor english please)