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L/R balance on rally Spd-sl pedals seems off (60-40).

3668229 over 3 years ago

L/R balance on rally Spd-sl pedals seems off (60-40). Reinstalled the pedals to no avail. Any tips? It is not paired to Garmin connect. It is paired to Edge 830. I checked and it seems to be running latest version.

Top Replies

bbrannon over 3 years ago in reply to bbrannon +2

Pedals came in early. The new ones are within a couple of watts of each other. The first set was definitely defective out of the box.
Luko79 over 3 years ago in reply to s4t1sfy +1

It is not a solution, it will show 100-0 or 0-100 if one of pedal under (or over)reports the power :) Could be 3 things, #1: wrong angle value in one of the pedals , #2 wrong crank length value in one…
bbrannon over 3 years ago in reply to aweatherall +1

I've removed the batteries, deleted the pedals. Torqued the batteries to 5nm. Reconnected the pedals. The PP zones are in better alignment and now power is 45 left ant 55 right. I guess I need to loan…

All Replies

0 bbrannon over 3 years ago in reply to Luko79

My understanding is that the left pedal is the "smart" one and is responsible for all communications to the head unit. If it were a battery contact issue then there would be no power reported at all when it drops out.

0 TimmyR over 3 years ago in reply to bbrannon

Is this the same issue GPLama reported on his review? I cannot remember if it was the left or right he saw dropping out during some of his sprints.

0 bbrannon over 3 years ago in reply to TimmyR

I just watched his review. He was seeing a slight drop in power from the right. My issue is "0" power intermittently coming from the left.

0 bbrannon over 3 years ago in reply to Luko79

An update. Talked to Garmin support this morning. Quick and friendly. They are replacing the pedals. Unfortunately it will be a couple of weeks as they are currently out of stock on the XC.

0 bbrannon over 3 years ago in reply to bbrannon

Pedals came in early. The new ones are within a couple of watts of each other. The first set was definitely defective out of the box.

0 Luko79 over 3 years ago in reply to bbrannon

I'm happy to hear that.

0 TimmyR over 3 years ago in reply to bbrannon

Thanks for the the posted info and follow-up. Planning to order a set soon.

0 Garmin-Blake over 3 years ago in reply to bbrannon

I am truly sorry to hear about your initial experience, but I am glad that our Support got that fixed up for you.

0 bbrannon over 3 years ago in reply to Garmin-Blake

I've bought enough tech stuff and fixed enough stuff over several decades to know that sometimes things goes wrong. I've always said the best measurement of a company is how they handle things when it goes wrong. In this case you did it right and I appreciate it. Please get the software guys to fix the elevation delays in the *30 Edge devises, 830 for me, and I'd be a very happy camper.

0 s4t1sfy over 3 years ago in reply to bbrannon

Motivation: 100

Good try