Heart rate monitor intermittently failing to connect since 21.18 software update

Since my Edge Explore 2 updated with the 21.18 update. My heart rate monitor (Garmin Forerunner 245) is intermittently failing to connect.

It'll work to begin with, after switching on my computer, but then if I stop and pause the ride, it just stops connecting to my watch. Restarting my computer sometimes fixes it, but not always.

Any suggestions of a fix or a way to downgrade? This is really annoying.

Thanks,

Dom

Top Replies

All Replies

0 kulka 3 months ago

Same here. I need to restart edge to reconnect to my heart rate monitor. The most weird is that if I stop the ride and then start a new one I receive notifications that heart rate is connected, but there is no data displayed (and edge is keeping connected to the sensor).

0 MMMaciek 3 months ago in reply to kulka

I have the same issue with the HRM Dual heart rate monitor.

0 9647154 3 months ago

I've had a similar issue with the Varia radar. It appears that if the computer times out and goes to sleep, the radar doesn't reconnect when it wakes up. Restarting the computer fixes it but that's annoying in the middle of a ride.

0 3504246 3 months ago

Same for me with my HRM-Run (the red one). Quite annoying

0 9034845 3 months ago

Same here, both with my Fenix 6 and my Varia radar, which is a bit of a safety issue.

0 9034845 3 months ago

Same here, both with my Femix 6 and my Varia radar, which is a bit of a safety issue.

0 9647154 3 months ago

Another thread had a commrnt that turning off auto-sleep solved the disconnecting problem for them. I did that a few days ago and so far it is working.

Still think one should be able to reconnect without a power cycle.

0 domtee123 3 months ago in reply to 9647154

Thanks for that, I'll give it a go

0 kulka 3 months ago in reply to 9647154

Many thanks, I will try that. But I do hope it will be fixed with the next software update.

0 2551456 16 days ago

I have had the same problem for over 6 months. I did multiple software updates of both my devices (Edge Explore 2 and Forerunner 245), tried multiple suggestions by other users, all to no avail. There's other forum posts and people on other websites addressing this issue. Why does this issue seemingly not get acknowledged and addressed by Garmin?