Edge explore not syncing

First step should be to update your EE2 firmware to 8.06, which solves some bugs.

Thanks. I had looked at System->About and Software Update said "No Updates Available", but now I see on the phone when I connect and look on the App I see "Sending Software Update". That seems to be taking a very long time.

I always use Garmin Express on the PC. It should be a matter of a few minutes.

Hadn't had to use the computer for years through a former Edge 520 and now a few months of the Explore 2. Got it fired up and predicted 2 hours for a map update...

Got it updated to 8.06 through Express. At the end, Express made me think the update had failed as it was showing me again the option to do a map update that it predicted would be 2 hours. Nowhere in the description of the map update does it seem to show that is (or includes?) the update to 8.06. But, eventually when I unplugged the Explore 2 it showed the screen asking me if I wanted to install the update. Makes me think that the slowness of all my syncs has been because the activity sync was competing with attempts to download 11GB of map/update at the same time. Would should be helpful if it just said - hey there's a really big update that you ought to connect to your computer to do...

Now to actually go ride and see if sync works better at the end...

Garmin could be more user friendly, sure. But once you got it it should work fine. Have fun.

Unfortunately, the update hasn't solved the problem. Finished the ride, waited until I was in WiFi coverage for my phone, clicked save, In the past, I'd expect a notification from both Garmin and Strava that the activity was ready within about 30 seconds. I waited two minutes and nothing had happened. I went into Garmin Connect and tried to manually sync. No luck. The phone connection worked all through the ride (got notifications). I did find the phone need a reboot  for a monthly security update. After the reboot, the sync worked. Guess we'll see tomorrow if anything has changed before trying more drastic actions.

Yeah - tried again this morning. Same behavior - doesn't auto sync after saving (within the couple of minutes it used to take). Manual sync didn't seem to work, until after a phone reboot...

Strange. I saved a tour  today, and the phone - pixel - displayed it with tons of data in an instant. Check the permissions of the connect app: access to location eg. should always be on (as opposed to just when you use the app). Check whether your device is connected - it should be visible with a green dot within the app. These are the only ideas I have.