Connect IQ data field showing logo with 3 dots

Hi everyone! I’ve expecting some weird behavior related to CIQ data fields in my Edge840. I have four CIQ data fields and one of them always show a CIQ logo with 3 dots.
In my road profile, currently I have the following data fields: Core, WindField, Xert Magic Buckets and My Bike Radar Traffic. The error shows in the My Bike Radar Traffic data field.
 I tried to create a different profile and My Bike Radar Traffic works, but not the Core data field.

what am I missing?

Software is updated, already tried to use the iOS app and Garmin Express, uninstalled and installed everything again.