Edge 840 - different number of climbs in a course at Connect web & on Edge device

8825211
4 days ago

Hi,

following up on this: ClimbPro on Edge 840 - different number of climbs in a course at Connect web & on Edge device

I discovered the same issue recently. Even when importing the gpx file on Connect Web and the Connect App for Android it already shows the different amount of climbs - without even sending it to the device itself.
What I've also tested: I have used the imported gpx file on Connect Web and shared it with the Edge device and disabled the ClimbPro feature. Even then it showed less amounts of climbs.

I can also share the gpx file, but all in all the import via Connect Web showed 21 climbs and the import via Connect App and after sending it to the device only 20 climbs. Also, what I've seen, even the total ascent is actually different (less on the version with less climbs).

So it would be really helpful on how to fix it. As far as I can see, it's not really the climbpro setting filtering out some climbs, as I even disabled the setting. Also even the imports on Connect Web and Connect App are already different. 
If it helps as someone mentioned it: the Garmin Edge 840 is already set as the "Primary Training Device" and not e.g. the Garmin watch.

Cheers

  • 0 3 days ago

    I investigated a bit more on here. The Edge device is saving fit files in a Courses folder.

    So what I was testing:
    I was importing a gpx file into Garmin Basecamp and sending it to the Edge device. That one seems most accurate / to be correct and would be correctly displayed in the Edge device. 
    What I then tried, is actually importing the fit file of the device again into Garmin Connect web and see what happens.

    Here is what I've done: 

    • Uploading the original gpx file to Garmin Connect web -> downloading the fit file
    • Uploading the fit file from the Edge device to Garmin Connect web -> downloading the fit file

    After that I compared all 3 fit files (the 2 downloaded ones from Garmin Connect web and the original one from the Edge device):
    And all 3 are showing a different output...
    so tbh, I have no idea what's going on during the import/export of Garmin Connect. It doesn't seem like it would be an issue with the Edge device itself, but I was just using an Edge 840 now. Maybe some admin could move that topic to the correct space.
    All in all for me it seems only Garmin Basecamp would work correctly, which would be quite cumbersome to use...