Intensity minutes are showing on Edge 840 but not being synced to Connect

Oren
11 days ago

My 840 will show my minutes, but connect nor the profile will not show it.

According to my Edge I did this week 142min already while on my profile I have only 5min...

I'm on the latest version 25.24.

  • 0 9 days ago

    And still, following another bike ride, the Edge count has raised by ~100 while the profile gained only 4(!!!) more.

  • 0 5 days ago

    I am having the same issue with my Edge 840 - intensity minutes are correct on the device but do not correctly transfer/show in Garmin Connect. Intensity minutes are not shown within the Garmin Connect stats of the activity recorded via my 840 either. 

    This was working fine until the last double update to version 25.24

  • 0 3 days ago

    Updated to version 25.25 before another activity on my Edge 840 today. This time the intensity minutes recorded have transferred to Garmin Connect however, because of syncing backwards and forwards, the intensity minutes I spoke of above which were on the device have now been removed by the sync - lost forever now.