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840 Will not wake up/power on

Happened a couple of times now, and seems to be after updates.  Just happened again where shut down after last update then ride, came back today to turn it on and totally dead.  There was plenty of charge on it after last ride.

Multiple presses of power button, short ones, long ones, really long ones, nothing.  Connected to power, nothing.  Eventually after dozen plus attempts and a long power button hold it radomly woke up like normal - Not a full power on, but a wake up - and had 60% battery.

Happened like a month ago too at trail head and could not ride with it, but same thing randomly woke up later.  Otherwise haven't had issues turning on/off

  • I have this problem too. Like you I tried short presses and long presses multiple times. I thought the device was bricked or it had discharged the battery. Then half way through a ride I just pressed the power button randomly like you and it came straight on with plenty of charge. 

  • hold power button for 20-30 secs ie a LONG time. on the 540 i have to old top left and top right buttons to get out of this state...i guess you don't have the same button options as me !

  • 840 has the same buttons with the same basic functions as the 540. Ultimate functionality may differ, IDK.