EDGE 840: Map and navigation not working, failed to get baseman version

5000309 said:

I also think I might have also added the Europe maps. Do you think that messed it up?

No. There should be more than enough memory space for both maps.

It's possible that you have an old map file that didn't get deleted (and is taking up needed space).

It might be useful to see what is in \Garmin 

5000309 said:

On the boot-up screen, I get a "Failed to get basemap version."

The basemap isn't used for navigation. This error shouldn't matter (if the device continues past it.

5000309 said:

Under Map Options, it says "Routable Cycle Map of North America 2023.10", and when I click re-install Map, it completes the installation to 100% and then indicates some kind of error.

It might be useful to know more about this error.

You should verify that this map is enabled on the device.

5000309 said:

Is the expectation we keep mucking about in file folders, or will they eventually figure it out? Gesh. 

No. People aren't generally running across the issues you are having. If you are "mucking about in file folders", it's likely you'll make things worse.

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Here's a link to the basemap file. It's from a 1030+ but it still should work.

https://www.dropbox.com/scl/fi/boo96s20qls3128n8f2qs/gmapbmap.img?rlkey=vfz8nn0km7m05c3y2qkcvha83&dl=1

You could consider renaming the file you have and seeing if the copy fixes the basemap error.

Hi, did you fix it? I have the same problem with my garmin edge 840. 

I used the Garmin Express app to reload the maps. I removed the Europe map the reloaded only the North American map again, which seemed to result in the Garmin Express completing the reloading properly. I did not have to muck with any of the files.