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I have a 1040 and 840. Both gives me “ route calculation error” all maps up to date. Any ideas?

I have a 1040 and 840. Both gives me “ route calculation error” all maps up to date. Any ideas?

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  • On the same route or different, on every route or just some, on a loaded course route or navigate to location, where are the routes created, how loaded to 840/1040?

    • None of these are loaded routes. Both Garmin’s do the following I can go in the main screen hit navigation and go in the search lotta categories convenience, stores Starbucks, so I select any one of those. It loads 65% then I get error.  if I go on the navigation and say backtrack back to start same thing happens I even put a location on my home went out for a ride went to navigation save location, home …same thing . These are new units only had them for three days like I said before all the maps are updated with the current release. Thank you
  • Try reinstalling the map of your region on the Edge:

    1. Launch Garmin Express.
    2. Select the Edge 840
    3. Select Map Details
    4. Select Map Options
    5. Select Reinstall Map.
  • Reloaded maps unfortunately same problem

  • I'll be reaching out to you directly. Please look out for an email from Garmin.

  • I'm considering a 1040 or 840 after the trainwreck of an Edge Explore 2. I had the exact same experience as you today. I loaded a Strava route. Route calculation error. Tried 6 more times.with various reboots of devices. I was at an event and could not navigate without prompts. I started a similar route, same calculation error. Bailed on all.of that and just used search to find a local business. Same errors. I suspect the recent updates have caused this. I've had 99 problems with my Edge, but navigating wasn't one until today. 

  •  Sorry to hear about your trouble with the Edge Explore 2. It would be great if you could create a new post about the error in the Edge Explore 2 forum. I'm not sure if the problem the original poster has is connected to your experience.

    Troubleshooting revealed that the Edge cycling map on his device does not recognize his home location in a new subdivision, resulting in a route recalculation error. The search feature works in other locations away from home. In order to use the search feature from home, he must report a cycling map error to request a map change, and then wait for the next map update.