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Not available in Garmin Connect app yet?

I've been able to add my new 840 Solar using Garmin Express on the PC, but I still can't add it in the Garmin Connect app on iOS. It's just not listed anywhere in the compatible devices.

Is anyone else having the same issue?

Top Replies

Garmin-Maeve over 2 years ago +1 verified

Try signing out of the connect app, force closing it, and signing back in.

All Replies

0 t.naujok over 2 years ago

same here -.-

0 Lukas over 2 years ago in reply to t.naujok

Tried it again just now and it found it right away!

+1 Garmin-Maeve over 2 years ago

Try signing out of the connect app, force closing it, and signing back in.

0 Garmin-Blake over 2 years ago in reply to t.naujok

t.naujok are you still unable to pair your Edge?

0 RCGARMIN over 2 years ago

One thing I have found is that on iOS 16, the Garmin 840 (non solar) has a generic white Garmin Icon. It does not have the small device logo like the other devices I have connected to the app. And I get frequent sync errors. Do any of you notice something similar?

0 metin.aroyo over 2 years ago in reply to Garmin-Blake

I have the same problem: No 840 Solar picture in my web (Safari and Chrome). There was a picture in my app (IOS) but when I remove and re add the device, I lost it too. A triangle logo in my phone and a ? in my web. My 955 and HRM Pro are still there.

0 Marco2k over 2 years ago

Hey how you managed to connect to PC? Mine 840 doesn't enter mass storage and can't be viewed by express

0 Garmin-Amy over 2 years ago in reply to metin.aroyo

metin.aroyoWe are tracking the device picture missing in this thread

0 Garmin-Amy over 2 years ago in reply to Marco2k

Marco2k My Edge Cycling Computer is Not Found by Garmin Express

0 Marco2k over 2 years ago in reply to Garmin-Amy

Tried it already. No success.