Maps and navigation

Hi I have an Edge 800, there doesn't seem to be a group of that.

My maps and navigation have gone weird. I don't use routes very often. After a long gap I made a route in Garmin Connect loaded it to my Edge. It is a .fit file.

On the Edge there is no map just a line floating in the ether, and there is no turn by turn navigation. The line just floats ahead it doesn't tell me to turn off a road or where to go at a junction and as the Edge is about ten seconds behind me I keep over shooting turns. In the past when I used a route I remember having a view ahead with a turn arrow and an instruction to turn. I have gone through menu after menu turning everything on.

Have my maps somehow been deleted ? Even if the maps have gone where is the turn by turn navigation? On Express I have tried to look for maps but there is no tab and I get "we're having trouble retrieving all your purchased content"