my garmin edge 830 has gone dead and wont charge up

i've used the same cable to charge and now it wont work ,i've changed cables that work on a light i use and it wont work either. Anything else i can do?

0 caesarishwka 4 months ago

Yep ...contact Garmin.

I had the same problem - verified it was not the cable by using my 830 cable for the Varia - still would not charge.

Rang Garmin - Australia in my case- and they immediately accepted a changeover without prompting.

Only problem for me was the Christmas period - AusPost took around 7 days to get it to NSW - I could have walked it there in less time.

I sent it Registered Express Post - which used to be 48 hours

Garmin have acknowledged receipt and will advise dispatch of the replacement.

I expect at least 10 days for it to get here.

Top marks to Garmin.

AusPost sucks - but we all know that. (AusPost frontline staff are excellent though)