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Incidet detection way too sensitive

Stopping at the end of my commute triggers the alarm with ~80% probability. One would expect that even if the trigger is overly sensitive, the device will learn that I am turning it off almost every single day at the same place and roughly same time after exactly the same route being cycled.

Same goes for stop-signs, intersections, red lights, railroad crossings, etc. etc. Also, cycling on perfectly even paved surface, Edge 830 cheers for my 2.9m long jumps after just changing the direction.

The whole thing overly sensitive to the point of being completely useless. If my wife gets false alarm every single day, how she can be expected to act on a real one once I really crash?

I have seen a few threads towards this same effect on this forum, dated years to the past. Is Garmin planning to do something about that and if so when?

Top Replies

mqmareq 10 months ago in reply to loomberah +1

loomberah says "touch and hold the screen", but my experience is that cancelling the alarm on the Garmin Edge itself is not enough. It is required to take out the phone and cancel it there, otherwise it…
mqmareq 10 months ago in reply to loomberah +1

loomberah I am not sure, but until it says that the alarm was cancelled. Despite Garmin Edge saying that, the phone keeps wailing though, until I cancel it there. The phone is Android.

All Replies

0 Garmin-Amy 10 months ago

mqmareq what type of mount are you using with your Edge?

0 loomberah 10 months ago

Same experience here, every time I brake moderately hard the alarm goes off. It's a PITA to have to touch and hold the screen multiple times every ride to prevent an alarm msg being sent.

I'm using the standard handlebar mount

0 Drusone 10 months ago

Same issue. Standar mount installed.

0 mqmareq 10 months ago in reply to Garmin-Amy

Garmin-Amy I am using the official mount from Garmin.

0 mqmareq 10 months ago in reply to loomberah

loomberah says "touch and hold the screen", but my experience is that cancelling the alarm on the Garmin Edge itself is not enough. It is required to take out the phone and cancel it there, otherwise it keeps wailing despite being already cancelled on the Garmin Edge.

0 loomberah 10 months ago in reply to mqmareq

How long are you touching the bottom of the screen for? For me it takes about 5 seconds to stop, no need to dig the phone out of my Camelbak to stop it there as well.

0 mqmareq 10 months ago in reply to loomberah

loomberah I am not sure, but until it says that the alarm was cancelled. Despite Garmin Edge saying that, the phone keeps wailing though, until I cancel it there. The phone is Android.