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Does anyone elses Edge 830 create fake rides?

Vincent.Bayliss
over 1 year ago

Whenever I record a ride, my Edge830 will produce a second ride that gets fed through to Garmin-Connect and then onto Strava (i.e. I get two rides).  The second ride has a time stamp that sits will within the time period of the first ride and is always a shorter ride in both length and time.  For example: yesterday, I did a 57km ride, starting at 5:40am (with a timing of 2 hour and 14 minutes).  No problems with this ride but then my Edge830 pushed through a second ride that has a start time of 6:21am (so, inside the time of the first ride) that was 26km in length and a timing 1 hour and 5 minutes.  This second ride has no GPS coordinates (i.e. no map displayed in GC or Strava) and, as mentioned, the timing of this ride sit within the start and finish of the first ride.  This happens every time I go for a ride now.

Then, today at approximately 10am, I looked in the Ride-History on the unit itself and there were two rides listed for today.  Here's the weird thing:

1. It was 10AM when I looked at this and 1 ride was for 7:16PM (LATER TODAY) and the other was for 4:29PM (ALSO LATER TODAY).  Its logging future rides!

2. I haven't been on the bike today!    

WTF Garmin?  Now, the default answer to this will be to do a factory reset but this is a lot of work to remap all the sensors and set up the screens and custom data fields.

Here's a screen-dump of the two rides from yesterday.

Here's the history on my head-unit:

  • 0 over 1 year ago

    "the default answer to this will be to do a factory reset but this is a lot of work to remap all the sensors and set up the screens and custom data fields."  If i have problem with any Garmins i always do this (re-set everything manually from screenshots, i took photos from the settings and datapages, it is easy. ) Ok, there is backup possibility (i never tried) what do everything automatically by its own so You dont need to do it manually but i never trust this auto things (especially with Garmin devices)

    At first You can try just a soft reset/reboot, press and hold long the power button for 30secs, check its behaviour after this, and if no change, and there are phantom rides , do a factory reset.

  • 0 over 1 year ago

    You certainly do have a strange problem. Many times a extra ride can be traced to the wheel sensor being connected to Garmin Connect and it adds another ride. The sensor should not be paired to Connect. But, how you are getting the short rides is a mystery.

  • 0 over 1 year ago in reply to cheracogoff

    Yep, it's a strange one indeed.  Just went for a ride this morning and, here's another weird thing, I forgot to take my phone so when I stopped the ride outside of my appartment building it did not (and couldn't) automatically upload to GC and Strava.  So my proper ride was not loaded anywhere but the phantom ride did get recorded and loaded up to GC and Strava. I can't figure how that even happens.  

    I would have thought a full factory reset was in order but with what happened this morning, I don't actually know where the problem lies. If the problem is with the head-unit, then both the proper ride AND the phantom ride should not have uploaded to GC or Strava (given I did not have my phone on me and it was completely diconnected/distanced from my head unit).  WTF is going on here? 

  • 0 over 1 year ago in reply to Vincent.Bayliss

    Make sure you don't have a Garmin wheel speed connected to your phone as mentioned.  The wheel speed sensor will record and store rides on its own if it is paired with a phone.  You should not have the wheel speed sensor paired to your phone, only paired to your head-unit (830).

  • 0 over 1 year ago

    When you view the details of the phantom ride, what device does it say recorded it?

  • 0 over 1 year ago

    Well, after a non-riding Easter break, I finally swung my leg back over the bike and got back out there to test the theory of the speed sensor being paired directly to my phone as the problem behind the phantom rides.  I made sure the pairing was gone and rolled out a 70km ride.  So far, so good. No phantom rides appearing in my Strava feed. Thanks everyone for the input. I was about to call in Sculley and Mulder.

    Cheers and thanks again, 

    Vincent. 

  • 0 over 1 year ago in reply to Vincent.Bayliss

    Ahhhh, I spoke to soon.  Did a ride yesterday and made sure that there were no sensors paired to my phone.  My ride loaded up fine and I thought that was the end.  Today, another phantom ride appeared the had had a time that sits within the time of yesterday's ride. The weird thing is, I'm pretty sure it appeared on my Strava feed today.

    6THELEMENT asked about what sensor recorded the ride.  It is the Garmin Speed Sensor. How does this happen if it's not paired to the phone? 

  • 0 over 1 year ago in reply to Vincent.Bayliss

    What source for the ride is showing up in Garmin Connect? Garmin Connect shows this on the right side of the screen.

  • 0 over 1 year ago in reply to Vincent.Bayliss

    sorry, why do you keep saying, that your ant+ sensors are connected to the phone and not to the garmin device?
    how exactly do you record your rides?

  • 0 over 1 year ago

    those two short activities weren't definitely recorded by the 830. those bike icons indicate it.
    They were synced from garmin GC cloud to the device.
    Correct me if I'm wrong, but it looks like, you're using a second device (wearable, your phone) to sync activites to your garmin profile.
    I'm sure, that's not a bug of the edge 830, but just strange user doings with 3rd party software/hardware.