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Problem with ClimbPro

I have a problem with navigation and ClimbPro. When an ascent is approaching ClimbPro is activated and shows me data and profile, but when I reach the beginning of the ascent and the "Go" message disappears the profile drawing also disappears and that area of the screen remains empty, so I only have the numerical data of how much distance Ihave left and how many meters of ascent to climb. This has been happening to me for several months and I thought It would be a bug in some firmware version but several versions have passed and the problem in my 830 continues. I wanted to know if this happens to more people or just me, and of course if there is any way to fix it. Thanks.