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Edge 830 does not find WiFi

My new Edge 830 does not find WiFi networks. My phone is placed next to it (and paired via BT) with perfect WiFi connectivity. Did anyone else encounter that problem?

0 ZillaG over 2 years ago

Is wi-fi enabled on your device? Maybe a dumb question.

0 vogs over 2 years ago in reply to ZillaG

Yes, WiFi is enabled. If I search for WiFi networks on my edge directly, it's searching like forever and not finding any WiFi networks.

0 cheracogoff over 2 years ago in reply to vogs

Check your Wifi network. Wifi network has to be 2.4 ghz. 5 ghz will not connect.

0 vogs over 2 years ago in reply to cheracogoff

It is 2.4Ghz

0 ronnievandervelden over 2 years ago

There is a setting in your router: Name of the Wi-Fi network visible.
may it is switched off.

0 vogs over 2 years ago in reply to ronnievandervelden

The wifi is set to "visible". Furthermore, I restarted the router and the garmin edge. Also, my phone finds a lot of other WiFi networks nearby but my garmin finds none. It just states that it is searching but that's it.

I've also tried to put the SSID and password in manually but the edge cannot connect either.

0 cheracogoff over 2 years ago in reply to vogs

I recall that some had similar problems if the SSID had symbols in it

0 vogs over 2 years ago in reply to cheracogoff

there are only numbers and letters in the SSID.

0 vogs over 2 years ago in reply to vogs

I managed to connect to my WiFi following the answer of the following thread: https://forums.garmin.com/sports-fitness/cycling/f/edge-830/233213/no-wifi

Hence, I set the Router settings to WPA2 only (instead of WPA/WPA2) and typed in the SSID and the password manually. It would be great if a device from the 2020s is able to manage standard settings like WPA/WPA2 and the WiFi connection just works like on every other state-of-the-art device nowadays. Understand this as update request.