Two crashes this morning, first detected by Edge 830 and alarm went off on phone for a second and then fell silent. I cancelled the incident on Edge device, and when I went to look at my phone to see if a text was sent, it was powered off. So I powered back up my phone and made sure Edge was connected to it again, and started riding . About 5 minutes later I crashed again (feeling kinda stupid) going over the handle bars pretty hard. This time no incident detected and I thought, hmm, oh well. About 10 minutes later (no, not a 3rd crash) my phone alarms that an incident was detected during a more normal part of my ride, but nothing on the Edge device. I pulled out my phone in time to see message about sending alert and then it again turned completely off. Weird? No texts ever were sent.
I would like to test this again, but preferably without a crash. Can anyone tell me how to do this?
I contacted support via chat, and they insisted that neither the Edge device or the Connect app can have this sort of power over my phone, but I saw it the second time with my own eyes. The first time, I thought maybe it was the impact of my fall, but the second time I thought there is more to this. I think this is a bad bad thing if it keeps happening. Any thoughts would be appreciated.
