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Sensors reconnection is still not solved... FW 9.10

ZIstvan
over 3 years ago

Hello!

I updated my Garmin Edge 830 for the new 9.10 firmware and I hoped the sensors (speed, cadence) disconnect and reconnection had been solved, but i'm sad this bug is still present.

Garmin please, when will you fix this?

Thanks.

  • 0 over 3 years ago in reply to wes-m

    yes, i have the same feeling... in the past few days i always got 1 dropout (comm chip reset with message, 6-7secs long dropouts in power, cad and HR, my older Garmin F3 easily recorded the signals flawlessly so it is only the xx30 firmware's issue) per activity so this 9.10 is no better than the previous ones...  

  • 0 over 3 years ago

    I thought I was good. Only my Tacx Neo 2T has been disconnecting since the 9.10 update. Until today... Total mayhem. OMG such utter crap you are Garmin! Ridiculous garbage. I know this sounds like the typical internet rage but I'm truly fed up and won't buy another Garmin unit for a very long time. If ever.

  • 0 over 3 years ago

    I've recently updated to 9.10 and all sensors dropped out except speed. Lights, heart rate, cadence gone. Reconnected (which took about an hour) and first ride was fine. Second ride, gone again.

  • 0 over 3 years ago in reply to Drift4photo

    I still get disconnects.

  • 0 over 3 years ago in reply to Drift4photo

    Thanks, I've just installed 9.26. I'll update if this resolves the issue.

  • 0 over 3 years ago

    I had the same problem of dropouts and reconnection of sensors (powermeter, heart rates...) along my rides and it was completely solved by changing the type of connection between the powermeter (Inpeak crank type) and the Edge.

    It was connected via bluetooth. I deleted it and linked again to the Edge via Ant+. (you can choose in the Edge when you are doing the search of sensors)

    The problem dissapeared completely.

    In case it is useful for any user.

  • 0 over 3 years ago in reply to Ea2ctb

    Yes.  You can delete everything in garmin connect app. All Bluetooth devices. And pair again from new.  BUT! The problem will come again after a few days.  

    I have been investigating a few things. At it seems it looks like the new phones like iPhone and so on etc. Samsung having trouble with BLE. iOS and android.  

    I don’t think it something Garmin can do anything about. Because if I take my old iPhone X.  There is no trouble at all. But iPhone 13 then the trouble starts.  

  • 0 over 3 years ago in reply to Drift4photo

    iPhone 12pro. Yes, after the 9.26 Beta update it was fine for a few rides and has now lost the pairing across devices again. No cadence/hr/lights, etc. 

  • 0 over 3 years ago in reply to Ea2ctb
    Ea2ctb said:
    and linked again to the Edge via Ant+

    All well & good except I ONLY have ANT+ connections and they drop out frequently. I have no BT connections, I have BT OFF in the phone as is Wi-Fi & both turned off in the Garmin. ANT+ connection to my Trainer (Garmin/TACX Flow) from my 530 with 9.10 FW and..

    Almost every indoor ride the Garmin will lose the connection to the Trainer Resistance control at some stage of the ride and won't reconnect unless I turn the Garmin off.

    Will be chugging along up a constant 6% grade at my not very impressive maximum power and doing (optimisticly but what's what is reported) about 15kph, then I will suddenly notice the speed has gone to 28-30kph (impossible for me!) and the resistence has disappeared, still get speed, cadence & power reported. It won't reconnect until the Garmin is turned off, turning off the trainer does not cause a reconnect.

    I can't recall it ever happening before v8 FW but apparently I / we are imagining it?

    With V8 & V9 being pretty light weight "updates" and with nothing in those I would miss I think it is back to V7.10 for me too