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Disappointing navigation

mar
over 4 years ago

Did an MTB ride today that had 4 loss of of a main loop. This was my first ride in this area so I was counting on my 830 to provide navigating as it's advertised to do. 

Very disappointing that my 830 misdirected me and tried to eliminate 2 of the loops. Luckily, the GF had an 810 which provided correct navigation.

Both the 830 and 810 had the same OSM loaded.

Garmin-get your act together. Why does an older unit process better navigation which is a core function of this device?

Garmin-before adding bling like flow, grit jumps, climb pro etc you should really get the basics working much better.

  • Former Member
    0 Former Member over 4 years ago

    I totally agree. My old Edge 1000 is working much better. With regard to navigating the 830 is a useless piece of junk.

  • 0 over 4 years ago

    Mar, I am sorry to hear about that navigation issue. I understand you were both using the same basemap, but were there any other navigation settings that may have been different? Were you both using the same course? I would also be curious if you feel the GPS track matched where you road after you uploaded. 

  • 0 over 4 years ago in reply to Garmin-Blake

    Blake,

    Yes, we both had the same fit file, attached here, loaded for the route. 

    Nav settings are the same between the two devices.

    The post ride gps track looks correct to me.

  • 0 over 4 years ago in reply to mar

    Slightly different issue today. The 830 wanted to erroneously repeat a loop that the 810 correctly navigated. The 830 wanted me to repeat the climb up Ridgeback in the attached route.

    Another 830 annoyance is when we made a wrong turn. I was promptly notified that I was off course so I stopped and turned around. The 830 kept insisting that I turn around again and go back for 0.2 miles and then u-turn. It took a long time for the 830 to give up that nonsense and find the route. The 810 almost immediately started correctly navigating when we turned around.

    The 810s navigation is not up to 2021 standards, but it is far better than the 830. 

    Sonoran_Pres_Long.zip

  • 0 over 4 years ago in reply to Garmin-Blake

    Yet another example of the 830 failing to navigate correctly. After out first time down Russ T. Fender the 830 directed us incorrectly to go straight on Tatanka. The 810 correctly directed us to turn left on Tatanka.Painted_Rock_2.zip

  • 0 over 4 years ago

    If you are having navigation issues, please call, chat, or email into Garmin Support, so if we need to escalate this issue to our engineers, we can. 

  • 0 over 4 years ago in reply to mar

    Same map, same settings for routing/avoidances etc...? 

  • 0 over 4 years ago in reply to Volker

    Yes. Same settings, same OSM on both devices. Obviously, the 810 doesn't have Trailforks.

  • 0 over 4 years ago

    What is my experience is that often (really often) the prompted turn screen that appears just before you are approaching a turn is wrong and shows a drawing of the turn totally different from what is the real path (e.g. you are reaching a roundabout and the 830 shows a three way road like a Y). This happens only when you are in a screen different from the map screen. If you keep showing the map screen, the map shows the correct description of the path you are going. This force me to always navigate a new course, using the map screen otherwise the most of time you get wrong suggestions. Another issue I experienced after the update to the maps 2021.10 is in a course "way and back" the 830 see me on the opposite way and when it prompts the turn screen, you see the distance to the turn point, shown in the upper left side of screen, increasing instead of decreasing as you are reaching the point and not distance from it. I have to say the navigation feature of 830 is really frustrating. Satellite coverage is good as courses are on road in open sky with no tall buildings. I tried both GPS+Glonass and GPS+Galileo and as told, if you keep showing the map screen the pointer is most of time on the track. (Edge 830 v7.10 from Italy.

    Is there anyone with the same issue?