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Edge 830 Asia - loosing connectivity to sensors sporadically

Former Member over 4 years ago

I have a Edge 830 Asia model, which I updated to version 6.20 from 5.60. No issue at all with version 5.60, but after upgrade, device looses connection for a few seconds with sensor after riding for a while before reconnecting. Disconnection/ reconnection cycle happens sporadically. Strangely this is only happening with my cadence/ Speed sensor connected via ANT+. No issue at all with the hearth sensor (also connected via ANT+).

I changed the battery of the sensor, repaired the sensors, reseted the device = still happening.

Last hope is to downgrade to version 5.60 = I have been trying to find the GUPDATE.GCD file = no success so far. Only the 6.20 is available on the Garmin Asia site.

Note: the 5.60 version on Garmin generic site seems to be not compatible with the Asia localisation of the Edge 830. I was not able to use this version.

Does anyone experienced the same issue? Any solution or clue where I can find the 5.60 version for the Asia model?

Thanks!

0 Former Member over 4 years ago

Have you tried placing the 830 closer to the speed/cadence sensor for the sake of testing?

0 Former Member over 4 years ago in reply to Former Member

Thanks! Yes. I moved the Edge close to the sensor = no change.

0 Tae_Prempree over 3 years ago

I have found the same issue for 830 Asia V.7.10 since I started using Garmin Rally as additional sensor. Currently, I have speed, cadence, power meter (Rally), and HR sensors. The connectivity of all sensors was sporadically loosing but HR sensor while I was riding about a hour.