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BUG 7.0.0 - Connect IQ app is open. Close the app before putting device to sleep

Since upgrading my EDGE 830 to latest version 7.0.0, I have an issue with my Komoot app from the Connect IQ store...

I usually start an activity from that app so I can create my route in Komoot.

Now when I do that, the activity is not able to launch as the start/pause button has no effect at all... and if I try to shut down the Garmin I get this message (in the title), not my picture below but same message:

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If I hold the power button for 10 seconds, everything works fine including the start/pause button, until I launch an activity from Komoot again.

What should I do to fix this?

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0 lapinou over 4 years ago in reply to lapinou

I also contacted Garmin support and they registered this issue as a bug. They'll let me know when it is fixed.

0 spennare over 3 years ago

I am currently using the version 7.10 and I am experiencing the same issue as you. Really annoying as I am on vacation trying to find new routes in an unfamiliar area. Since many of the routes starts a distance away I am not able to start my workout before I have reached the course and it starts automatically but the transportation will not be logged.
anyone of you guys that have heard or found a solution since you experienced the same issue 8 months ago…?

0 marcus over 3 years ago in reply to spennare

update to the last version, 8.10, the problem is solved

0 spennare over 3 years ago in reply to marcus

Ah great! But when I check on my device it says that it has the last update… do I need to connect it to a computer?