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Edge 830 reboots

CaptainWheezy
over 4 years ago

After updating to V5.50, I'm getting occasional reboots of the device, one of which this morning caused the device to completely lose the activity I was about 2 mins from completing (not happy!). The error log is included below, hopefully it will be useful for the development engineers.

[
{
"unit_id":"3300492417",
"product_name":"Edge 830",
"software_part_number":"006-B3122-00",
"ms_since_epoch":1597213982000,
"system_version":"5.50",
"build_type":"PRODUCTION",
"backtrace":"
Function Address: 0x60460EFE
Call Address at Function: 0x604610E6

Function Address: 0x60461274
Call Address at Function: 0x604612BC

Function Address: 0x60460E74
Call Address at Function: 0x60460E8C

Function Address: 0x6046031C
Call Address at Function: 0x604603F4

Function Address: 0x604C6390
Call Address at Function: 0x604C63AE

Function Address: 0x604C5BA4
Call Address at Function: 0x604C5BE0

Function Address: 0x60197BEC
Call Address at Function: 0x60197C16

Function Address: 0x60192F20
Call Address at Function: 0x60192F36

Function Address: 0x601930DA
Call Address at Function: 0x60193212

Function Address: 0x6019B17C
Call Address at Function: 0x6019B1EE

Function Address: 0x6019B8A0
Call Address at Function: 0x6019B9FA

Function Address: 0x6018FA48
Call Address at Function: 0x6018FF18

Function Address: 0x60190844
Call Address at Function: 0x60190854

Function Address: 0x6018F56C
Call Address at Function: 0x6018F5BA

Function Address: 0x6018F840
Call Address at Function: 0x6018F8BE

Function Address: 0x6019A878
Call Address at Function: 0x6019A96C

Function Address: 0x601A0ACC
Call Address at Function: 0x601A0B46

Function Address: 0x6043A5F0
Call Address at Function: 0x6043A6D2

Function Address: 0x6019AC0C
Call Address at Function: 0x6019AC2C

",
"error_cause":"RTL Trap",
"proprietary_info":{
"Commit ID":"4969a4be8627c688bdcae819f7a0fa2ac1e46614",
"Time":"2020-8-12 7:33:2",
"Project Specific":"2020-8-12 7:33:2",
"CDP_LOG":"605D80B1,604455FD,605FCB15,605FCB15,605C18B9,605FCB15,605C18B9,605FCB15,605D593D,605B57B1,605B57B1,605FCB15,605D69D9,605FCB15,",
"RTL Error Number":"6E5D8024",
"Error Message":"00148056,00000000,00148056,00000000,D0564AB0,004B0020,D04A3E60,00000014,00000278,61E95E38,00000183,00000002,00000001,61E95D20,604610E7,604610E6,600F003F",
"Task Name":"BTF main",
"Saved SP":"61E95D20",
"Saved LR":"604610E7",
"Saved PC":"604610E6",
"R[0]":"00148056",
"R[1]":"00000000",
"R[2]":"00148056",
"R[3]":"00000000",
"R[4]":"D0564AB0",
"R[5]":"004B0020",
"R[6]":"D04A3E60",
"R[7]":"00000014",
"R[8]":"00000278",
"R[9]":"61E95E38",
"R[10]":"00000183",
"R[11]":"00000002",
"R[12]":"00000001",
"R[13]":"61E95D20",
"R[14]":"604610E7",
"R[15]":"604610E6",
"cpsr":"600F003F"
}

}
]