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Firmware 5.50 creating errors on Edge 830

Former Member
Former Member over 4 years ago

I just installed Firmware 5.50 on my Edge 830 yesterday.

First ride out after loading and calculating a pre-existing route which I have ridden previously with no errors, I get a "calculation error" within the first few minutes of the ride which freezes up the function. I stop the ride/route and restart it, I ride ~ 12 miles of the route and stop the ride. I set it up to go back to beginning of the ride along the same route. It recalculates and start the ride. Approximately 1/2 way back, the directions on the ride is having me turn the wrong way at intersections. Then ~ 1 mile later it says again something like "calculation error".

This firmware update has apparently broken my Edge 830. I have never had these "calculation errors" during a ride until this firmware 5.50 update. Please fix this and stop breaking things with updates. :-)

Thanks,

Nick.

  • +1 over 4 years ago

    Since updating my 830 to 5.50 I get a ‘Route Calculation Error’ message on every ride, even though I am not riding s route.

  • Former Member
    0 Former Member over 4 years ago

    I guess I am not the only one with this issue. Hopefully Garmin will at least acknowledge there is an issue and help us out; my 830 is essentially unusable. Since late last summer, it worked flawlessly until now when I updated the firmware as instructed. There is also no way that I know of to try to reload the firmware in case it was a flawed update. Doesn't Garmin test out their updates first?

  • Former Member
    0 Former Member over 4 years ago

    Is Garmin actually paying attention to these forums? There definitely seems to be issues with this firmware 5.50. Until I updated to this, my Edge 830 worked fine. Now it has become unuseable with "Route Calculation Error" and wrong turn directions. I reset it and will try again tomorrow, but if it fails again, I am going to return it to REI and look for something else. I really wanted to like this 830, but I am now understanding why people complain about Garmin firmware/software issues. My Wahoo Bolt may be very simple but it just works; I would feel better if Garmin would actually acknowledge the issues with 5.50. I really don't want to get a Wahoo Roam because the hardware is not as nice as the Garmin, but hardware is useless if bad firmware keeps me from using the 830.

  • Former Member
    0 Former Member over 4 years ago

    Is Garmin actually paying attention to these forums? There definitely seems to be issues with this firmware 5.50, as can be attested to by all of the other 5.50 threads. Until I updated to this, my Edge 830 worked fine. Now it has become unuseable with "Route Calculation Error" and wrong turn directions. I reset it and will try again tomorrow. But if it fails again, I am going to return it to REI and look for something else. I really wanted to like this 830 (upgraded from the 520), but I am now understanding why people complain about Garmin firmware/software issues. My Wahoo Bolt may be very simple but it just works; I would feel better if Garmin would actually acknowledge the issues with 5.50. I really don't want to get a Wahoo Roam because the hardware is not as nice as the Garmin, but hardware is useless if bad firmware keeps me from using the 830.

  • Former Member
    0 Former Member over 4 years ago

    Is Garmin actually paying attention to these forums? There definitely seems to be issues with this firmware 5.50. Until I updated to this, my Edge 830 worked fine. Now it has become unuseable with "Route Calculation Error" and wrong turn directions. I reset it and will try again tomorrow, but if it fails again, I am going to return it to REI and look for something else. I really wanted to like this 830, but I am now understanding why people complain about Garmin firmware/software issues. My Wahoo Bolt may be very simple but it just works; I would feel better if Garmin would actually acknowledge the issues with 5.50. I really don't want to get a Wahoo Roam because the hardware is not as nice as the Garmin, but hardware is useless if bad firmware keeps me from using the 830.

  • Former Member
    0 Former Member over 4 years ago

    I get these all the time, real frustrating to plan your ride out, get to trail head and can't follow the route! That is why I have a GPS. I never had issues with my 800.. this might be my last Garmin, their software sux