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Incident detection

Baz 8755
over 5 years ago

Although the idea of incident detection is great i do feel that the implementation leaves a lot to be desired.

Assuming the Edge 830 actually connects to your phone reliably here are my experiences so far.

So far it has triggered on a few occasions when I stop a little abruptly at my destination and shutdown the unit, causing me to rummage through my ruck sack to intercept on the phone rather than the unit itself.

Today it excelled itself, whilst cycling along my phone started making noises to indicate I had crashed but the Garmin did not and thus I had no prompt on the unit to cancel the alert. Given that the phone was buried in my rucksack I decided to ignore it. Shortly afterwards the Garmin said my wife was trying to call me, as I was only a couple of minutes from home I just cleared the call from the Garmin. I got home just in time to catch her in a state of panic leaving the house to go to the scene of the alleged incident.

Nice idea Garmin but your implementation sucks :(

  • 0 over 5 years ago

    Hmm, mine did also alert at som rough stops on red lights or pedestrians wich where "smombies", but I always got the alert on the edge und could disable it on the touchscreen.
    That, by the way, is something you should train before trying it at 30km/h. You first have to press discard and then, again, have to hold it. Its a press, release and hold wich is unintuitive.

  • 0 over 5 years ago

    Had a hard bike crash about 4 weeks agon - a car crashing from behind into me. Me being thrown at the windscreen and then flying 10 m into the nearby field. Despite emergency contact configured etc. - no incident was detected or alarm sent to my wife.
    So this seems unfortunately to be another not reliably workign function of the Edge 830...

  • 0 over 5 years ago

    Apparently the out front mount makes it worse, as it amplifies the movements. I've also had a few false positives when stopping at lights etc.