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Some files could not be uploaded to Garmin Connect: the file listed is from when I connect to the MAC

Every time I connect the Egde to my Mac the get the error about a file... I don't have a new fit file to be upload. I disconnect the edge and reconnect the file it says is now an error is the same time as I have made a new connection. I have restarted both the Edge and MAC. Don't know which file is causing this error.

Please help?

0 Garmin-Duncan over 5 years ago in reply to Luxmoggy

Luxmoggy Thank you for the screen shot FelipeSerra Do either of you have a .system folder in the removable storage on your device? Please delete it if so. Once you have done so restart express and try to sync again.

0 FelipeSerra over 5 years ago in reply to Garmin-Duncan

Hello. no .system folder.

0 Luxmoggy over 5 years ago in reply to FelipeSerra

same here no .system folder

In my investigation, I did this as the last try...

I restored firmware (5.10) and deleting the data on (system/device reset/delete data and reset setting)

remove from express and connect

so basically as I got it...

that didn't work I still have the issue...

0 Garmin-Duncan over 5 years ago in reply to Luxmoggy

This certainly sounds like a corrupt timestamp. We will probably need to have you delete some files from your device. Please reach out to us through support.garmin.com and reference this forum post so an agent can assist you properly.

0 Luxmoggy over 5 years ago in reply to Garmin-Duncan

Ok, will try and contact them tomorrow...

0 Luxmoggy over 5 years ago in reply to Luxmoggy

Germany support said they don't open links to pages and to explain again. Which I have tried to do. I will see if I get anywhere.