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SRAM AXS battery status not correct

Hi, I’m using the latest BETA firmware on my Garmin 830, 5.28. The device pairs without any problem to my MTB’s SRAM AXS (X01 with the latest firmware, if it matters) rear derailleur, but the battery level indicator on the Garmin is not correct. In the last ride, I arrived home while the derailleur was blinking red and the Garmin was indicating 4/4 bars in the battery indicator.

I have been using the AXS since the public 5.10 version, hasn’t worked in any firmware that I have tried up to date.

I have not found anything to set up apart from the gearing, might be a firmware issue.

Thanks and kind regards.

0 aweatherall over 5 years ago

The battery status is sent via the AXS system. I will send you a private message with some instructions.

0 AQF23 over 5 years ago in reply to aweatherall

Then, should I contact SRAM for an AXS firmware solution?

PS: I have not received any message.

0 kaptainkatsu over 5 years ago in reply to AQF23

I believe its more of a sram issue than Garmin. The battery meter is pretty much useless on the Garmin. If you have AXS web portal active (you might not since its still in beta) if your battery are low, you will get a push notification.