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Activities .fit files “missing”

Hi Everyone,

I’m Ali here from Malaysia. I just bought the Garmin Edge 830 few weeks ago replacing my Wahoo Elemnt Roam since I bought the Fenix 6X Sapphire, just want to use the same ecosystem.

I don’t have any issues before this while using Wahoo. I only managed to do 3 rides since I bought this Edge’s unit. To my surprise, whenever I want to download the .fit file from “Garmin > Activities” there’s only 1 file inside that folder. It should have 3 files since I did 3 rides with this unit. 

I need those .fit file to see my shifting from another website which required .fit files.

Anyone know what’s the problem here?